As a Customer Relations & Community Manager, you will be responsible for the retention & activation strategy of our users on migme.
- Manage special users & influencer groups on our platform to create a fun and engaging atmosphere.
- Monitor current online trends to be point of discussions.
- Listen to our users and know what makes them excited and curate the information to come up with great campaigns to keep our users engaged and the community lively.
- Develop and implement effective activation mechanics to re-engage users that have left us.
- Manage social media channels
- Ability to run online forums
- Chat room management
- Understanding of different cultures and community behavior.
- Communicate with users who may possess limited English proficiency.
- Minimum 2 years of work experience in relevant fields
- Social media savvy. Facebook, twitter, instagram, snapchat.
- Creative Strategic and innovative thinking
- Basic knowledge in Word, Excel and PowerPoint
- Comfortable and efficient in data analysis and the ability to transform data into opportunities
- Able to design/create banners, memes, newsletters.
- Capacity to work in a fast-paced environment
- Fun, outgoing, energetic and professional personality
- Loves to chat online
- Creative writing skills a plus